RETURN & EXCHANGE :
- All Returns must be sent back to our outlet within 7 Working Days (For online purchase) / 3 Working Days (For in-store purchase).
- We DO NOT accept cash refund.
- We only accept exchange of size and colour of the same product (with the available size and colour only) unless the product are sold out in size / colour.
- Please take note that accessories are not exchangeable.
- All back order items that have been placed cannot be cancelled.
- Returns of colour / size can only be made ONCE per order.
- Items must be in its original condition (tag given, unworn, unwashed and unaltered). All returns which do not meet the above-mentioned criterias will be strictly declined.
- All the return parcel postage fee is beared by the customer (round way postages) and customers will be taking the full responsibility untill the parcel reaches to us safely.
Please take note that :
- a. Colour of products may varies 10-20% due to the studio lighting and editing.
- b. There might be 1cm-3cm differences in the measurements given due to the different stretchable quality of the material.
- c. For printed items, the prints may vary in terms of symmetry / alignment / slight color patches for each piece and return due to this reason is not considered a defect.
- d. Do kindly seek for our confirmation prior to returning your order.
Please email to us for more details on exchanges.*7Kitsune reserves the right to amend the terms from time to time without prior notice, thank you.